Insights & work
Notes from the workbench
Case studies and articles on how I think about building software and AI, the same thinking I bring to your business.
Case studies
How do you know your AI is still working?
Engineering observability and continuous evaluation into AI projects
Read more →Building an AI Voice Receptionist for ServPro
Case study: designing a genuinely helpful AI inbound voice agent that routes calls, takes messages, and knows when to escalate to a human.
Read more →Building Alice, an Empowering AI Agent
Case study: building an AI agent that actually empowers people instead of just augmenting them, built for HealthShare Technology Solutions.
Read more →Building an Unstructured Data Import
Case study: knowing when to apply AI and when not to. A pragmatic look at building a data import pipeline for community resources.
Read more →Articles
Pushing Claude Code Further with Spec Driven Development
How to let an AI agent run for hours and return secure, well-tested, correct code — by reviewing high-level decisions instead of every line. A practical look at spec-driven development with coding agents.
Read on gordonburgett.net ↗Implementing Licensing & Permissions in a React Redux App
Enforcing licensing requirements as a cross-cutting concern in the VoirDire App — a real production engineering problem and the architecture behind the fix.
Read on gordonburgett.net ↗Thoughts on Cursor
Months of using Cursor, an AI-powered code editor, and how AI-native tooling has reshaped a senior engineer’s daily workflow.
Read on gordonburgett.net ↗Links
Enterprise-Managed Auth for MCP servers
MCP servers are the standard way to hook up your personal agents, but authentication is all over the place. This is a great way to standardize agent authentication across your organization.
Read article ↗AI is Technology, Not a Product
"How do we use more AI" is the wrong question. AI is not a product - 60% of US consumers say AI in a brand's messaging is a turnoff. Ask yourself what you want to achieve, then ask if AI is the right fit.
Read article ↗Uber sets AI usage limits
Uber blew through their yearly AI budget in 4 months and had to set per-engineer limits. Will your business processes survive if you have to pay full freight for tokens, or are you dependent on the VC subsidized subscription plans?
Read article ↗Making AI Work: Leadership, Lab, and Crowd
AI absolutely boosts employee work performance. But is your company capturing those productivity gains? Managing innovation and adoption of AI in a strategic way is going to require transformative leadership from your company.
Read article ↗